Lusso enjoys its most successful period ever with over £48m of new and retained business

Lusso, the specialist City caterer and part of the CH&Co Group, has secured £48.7m of new and retained business over the past 14 months, over half of it with new clients.

The new deals are worth £23.4m in turnover over the duration of the contracts and include amongst others, prestigious new contracts such as Grey Advertising London; investment management company Charles Stanley; and law firms Charles Russell Speechlys and Bond Dickinson.

£25.3m of this success relates to the retention of existing contracts. Against tough competition, Lusso closed the 14-month period with a 100% client retention rate, which includes being retained by a number of major customers including Legal & General and Norton Rose Fulbright.

Across this portfolio of new and retained business, Lusso will provide everything from retail style all-day cafés, employee dining, fine dining, events, customer lounges and meeting facilities, tea point provision, and hospitality services.

Lusso’s Food Philosophy has proven a real factor in its success, with new and existing clients connecting with the ethos that focuses on seasonality, sustainability, provenance and partnering with small local suppliers, and to deliver five-star food and matching service.

Paul Hurren, Managing Director of Lusso, said, “We’re absolutely delighted to have secured this new business and to have retained these major clients too. The quality of our food and service – our Food Philosophy – is central to what we do and we’ve been really delighted with the feedback we’ve received. Both new and existing clients have been very confident in our ability to provide best food and service at a price that also delivers them value for money, whilst reflecting their own ethos and culture.

“Although we’re now part of a bigger Group, we’re still very much a small company within that business focussed on providing delicious, sustainable food and excellent service. We thrive on the attention to detail and exacting standards expected of us and we’re really looking forward to working with these new clients, and building on our existing relationships into the future.”

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