Spotless puts focus on People as it grows UK business

Spotless Commercial Cleaning Ltd has announced its annual results with turnover of £10.1m and profits of £256K. While the financial performance is broadly at the same level as last year (£10.2m turnover and £275K profits), this year’s figures were delivered on the back of significant focus and investment in people and staff development measures across the business.

The company also opened a new premises in Manchester following recent new business wins in the Northwest and Midlands areas of England, including a significant deal with national property management firm Capital Properties.

Over the past year Spotless has been working with renowned business coaches Shirlaws and has put a strong focus on its people, introducing new staff ‘surgeries’ across its network of UK offices. The sessions are run on the same lines of an MP surgery where staff members are encouraged to share any work-related issues with the senior management team, including the company’s CEO, Niall Moffat (his pic is attached).

“The sessions are all about achieving greater levels of engagement across the business and we have a number of new and exciting initiatives now in place to improve the extent of this,” said Moffat. “We are focused on creating a cleaning business with a difference, one where our people are properly valued and, just as importantly, energised; where any issues or challenges which they face in the work place are shared; and one where great ideas and suggestions on how we can deliver a better service to clients can be harnessed and actioned.”

“We pride ourselves on being a premium, added-value cleaning business. Last year’s launch of the Spotless services management app was another great example of the innovation we are committed to within this company. Our investment in promoting strong company values and sharing our vision with all of our people, clients, prospects and the general public will enable us to build on this objective. I’m confident that these efforts combined with the on-going expansion we’re experiencing across the UK will enable us to further grow our business and increase revenues going forward.”

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