Waste Managers increase North East investment

Cleansing Service Group’s (CSG) oil and water treatment plant at Middlesbrough is to undergo a major upgrade in processing facilities to cater for the growing level of business the company is experiencing in the area.

A total of £750,000 is scheduled to be spent on a new soluble oil treatment and oily sludge centrifuge, together with the installation of a tank farm consisting of ten storage and processing tanks. A tanker washout facility and solids tipping bay are also included. This is in addition to the £150,000 invested last year to increase capacity and efficiency of treatment.

The 2.2 acre Middlesbrough site offers a wide range of waste treatment and recycling services including oil and water treatment, chemical analysis and a washing plant for contaminated industrial rags.

Fareham-based CSG says it has successfully applied for a variation to the site’s existing PPC permit, and planning permission for the new tank farm had been approved. The company hopes to start operations early next year.

The company says the new investment, in addition to allowing a substantial increase in throughput, will result in a cleaner effluent. The oil recovered will also be of a much higher quality and the volume of sludge going to landfill will be reduced. The new storage facilities will also ensure a quicker turnaround time for tankers delivering to the site.

CSG operates oil recovery centres at a number of its UK depots with the oily water waste delivered to site by the company’s fleet of specialist tankers following the emptying of tanks, drainage systems and interceptors at commercial and industrial facilities.


CSG Tel: 0800 048 0622

CSG Web:         www.csg.co.uk

CSG Email:       technicalsales@csg.co.uk



Aura Light’s range of inspirational Noral outdoor luminaires can now be explored in its brand new catalogue.

Available to view and download from the company’s website, the 230 page catalogue displays the many high-performance LED solutions for streets, parks, gardens and other exterior lighting schemes from the vast range of products.

These include a collection of stylish street and park luminaires and impact-resistant bollards, as well as many wall and accent lighting alternatives which have all been skilfully designed to complement their settings

Noral has a strong reputation for providing efficient outdoor luminaires and has been installing high-quality outdoor lighting around the world for over 40 years. In 2010 the company became a part of Zobra, a Swedish lighting manufacturer. The Aura Light Group has recently acquired both companies as an important part of the company’s growth and development in the LED market.

Aura Light has over 80 years of industry experience providing sustainable and high-performance lighting. Its recent expansion into the lighting fixtures market follows from its well-established reputation as a leading lamp manufacturer.

The Noral Outdoor luminaire range forms a part of this expansion introducing an extensive range of high-quality, well designed lighting products combined with the latest and most efficient LED technology, with over 50 alternative solutions for attractive and eco-friendly outdoor public and private lighting schemes.

Within this extensive range are many options for modern and traditional park and street lighting, with various fixture designs suitable for a wide range of applications. The contemporary luminaires take a futuristic design as a stylish and distinctive addition to any landscape and are particularly suitable for urbanised towns, cities or domestic areas.

Alternatively, Aura Light’s range of Noral Traditional park and street lighting takes inspiration from 19th Century pole-mounted gas lamps and lanterns in various detailed styles. The aesthetically pleasing designs are a perfect accompaniment for older public or domestic buildings or vintage landscapes. The characteristic LED luminaires are available in a range of sizes and configurations giving architects, specifiers or customers the flexibility to meet their specific requirements.

The new catalogue also covers a range of Noral Outdoor traditional and modern themed bollard luminaires as a distinctive lighting feature for parks, streets, domestic driveways and many other outdoor lighting schemes. The various designs are all impact resistant and provide good functional light whilst creating a pleasant and decorative ambiance.

Aura Light also introduces a number of accent lighting to the Noral range, which offers the potential to create a dramatic or impactful atmosphere. Designed to be hidden amongst the plants or embedded into the ground, the elegant LED luminaires enhance public and private areas and can be used to highlight designated pathways or areas.

The company has also created a collection of ‘timeless’ wall lighting that can be used anywhere within a landscape. With many alternatives to choose from, the energy efficient LED wall lighting can be used to blend in or stand out amongst its surroundings.

The Noral brand is associated with high quality products which are carefully crafted using cast aluminium and designed to withstand the harshest of weather conditions. All of the LED fixtures within the Noral Outdoor luminaire range are rated up to IP66 and are protected from corrosion and other environmental damage. This ensures that the luminaires remain fully efficient throughout the year in any application.

The Noral Outdoor Luminaire catalogue can be viewed or downloaded on the company website, or requested for postal delivery. Further information is available from Aura Light on 01952 250800 or by emailing simon.taylor@aura-light.co.uk or by visiting the company’s website at www.aura-light.co.uk



Setting up your CAFM solution correctly: the importance of data

Your data is the most important part of your CAFM solution – it is what every other part of your system relies on, so getting your setup correct from day one is extremely important.

Here are our top ten tips for managing your data.

  1. Don’t build data before you know what reports you want first. Your assessment should be about what reporting the business needs – with or without technology. A good CAFM system should then simply assist with the process of building data from those choices.
  2. Likewise, don’t maintain data that does not drive reporting. It is easy to think you should just launch into filling a CAFM system with your facility data, but it not only has a cost to import but also a cost to maintain. If the data does not feature as a requirement for browsing or reporting then the rule is – leave it out.
  3. Good CAFM Systems allow the import of all data so don’t enter data manually. Nowadays it is easy to export data from other systems into a database format such as Excel which can then be rapidly imported with little or no cost.
  4. Data will be your biggest asset, so it is worth investing time in maintaining it. For example, some CAFM systems have a data health check system that highlights redundant data. (Ask your CAFM supplier how you can keep your data healthy.) Also, don’t import data without knowing your CAFM system is validating it – any CAFM system with integrity has many relationships in the huge data set that will be built. It is therefore sensible to follow the import routines that are recommended by your CAFM supplier.
  5. Own your data! Don’t be caught out if you are outsourcing your facilities management provision. A growing trend to move services back in house has seen many businesses in an uncomfortable situation as they realise they do not own their own data and are either unable to obtain their data, or remain tied to their service provider.
  6. Don’t put your data into any CAFM system that cannot prove it is scalable and robust. Scaling up your system to cope with more and more facility related information should be possible if your system is designed with a tiered architecture. Make sure your CAFM vendor can upgrade your data as part of your contract every time you upgrade the software.
  7. Make sure your CAFM system will allow your data to be seamlessly distributed via Data Portals, Intranet and Mobile. Check that your CAFM system is developed using Microsoft’s .NET development tools to ensure total flexibility when it comes to mobility. All data and documents should be available from all mobile devices.
  8. Make sure that your data is organised in your CAFM system so that it is easily retrievable by viewing/reporting etc. It is far more productive to navigate through your data if the CAFM system emulates the easy drill-down hierarchy you would find in Microsoft Outlook.
  9. Make sure your data is available across your CAFM system. While your asset data is the core of your CAFM setup, your software should have many more key capabilities (helpdesk, Planned Maintenance, Property Management, Room/Resource Booking, Space Management and more…). Your data needs to be accessible by all modules of your CAFM system, including your document management setup, ensuring key dates are not missed for any of your assets.
  10. Don’t be misled by the high cost of some CAFM vendors – implementing and maintaining FM data in a CAFM system is inexpensive. Historically CAFM was the luxury of fortune 500 companies. Today however, CAFM products can be purchased at a very low cost with no hidden extras and come with tools that allow users to transfer data easily.

CAFM Explorer is an all-in-one facilities management software solution – to learn more about how CAFM Explorer can be of benefit to your business, please visit www.cafmexplorer.com or call 0870 3337101.


CSG Gets Thumbs-Up From Off-Mains Customers

Tens of thousands of UK households, mainly in rural areas, live without the benefit of mains drainage, relying instead on septic tanks and cesspits.

But these are not ‘fit and forget’ alternatives. To keep them working to maximum efficiency they need regular maintenance such as routine emptying, cleaning and repair.

Cleansing Service Group (CSG) has been providing these services since its inception 80 years ago. Indeed, it was the company’s original core activity.

With unchallenged experience to call on, it is now the UK’s market leader in this field and many  thousands of householders now rely on the company to keep their off-mains drainage systems up to scratch.

Every day, CSG tankers criss-cross the country calling at properties ranging from stately homes to remote rural cottages many miles away from the mains. Sometimes they are called upon to deal with emergency situations.

Now CSG has been asking its domestic customers how satisfied they are with the way their essential systems are being maintained by the company which promises that customer service is guaranteed.

Over 700 customers responded to an on-line survey asking how they rated the company’s service.

It resulted in a remarkable 9.3 out of 10 satisfaction score, while almost 80 per cent of respondents said they would recommend the company to others.

Customers were also invited to comment on their experience of dealing with the company. One said: “We have been with you for 31 years without problems.”

Many others said the service they received was helpful, polite, discreet, efficient, quick and “top quality” while another said: “It would be hard to improve your emergency call out service.”