ELGA Process Water introduces a new level of service
ELGA Process Water, a Veolia Water Solutions & Technologies Company, has equipped all its service engineers with tablet PCs as part of its new AQUAConnect intelligent service management system. With AQUAConnect, customers benefit from quicker, more efficient plant servicing with any potential issues identified early, reducing the risk of plant downtime. At the end of a service visit, the service engineer’s report, complete with calibration certificates, operational recommendations and supporting documentation, is delivered immediately to the customer’s inbox in a PDF format.
AQUAConnect’s 3G connectivity allows the service engineer instant access to plant details, present and historical performance trends and previous service reports, as well as health and safety documentation, technical information and advice. All of which enables the service engineers to do their jobs without interruptions and time spent searching for information, and benefiting the customer with an instant comprehensive service report.
If you are already one of ELGA Process Water’s AQUAService customers you will be able to see AQUAConnect in action at your next service engineer’s visit.
Visit www.elgaprocesswater.co.uk/aquaconnect for more information about AQUAConnect AQUAService, and other water treatment solutions.
