Network Rail chooses Interserve for flagship UK stations account

Interserve, the international support services and construction group, has won a new five-year facilities management contract with Network Rail worth £65 million.

Interserve will deliver facilities services such as waste management, landscaping, pest control, adverse weather management and washroom services across 11 of Network Rail’s managed stations in London, Reading and Bristol. These include eight of the UK’s 10 busiest stations.

The new partnership marks the first time facilities services have been delivered by a single provider, with Interserve replacing multiple service-providers. The new contract builds upon Interserve’s existing relationship with Network Rail, which has included providing cleaning services across the organisation’s estate for the last five years.

Adrian Ringrose, chief executive at Interserve, said: “This contract win is testament to Interserve’s expertise in the transport sector and our track record of delivery for Network Rail. A total of three billion passengers pass through the transport environments we support, from airports to major city centre rail termini. It’s an exciting time for the UK rail network and we look forward to supporting operational delivery at Network Rail’s key stations, as well as playing our part in enhancing the passenger and train operating company experience.”

Under the new contract, Interserve will introduce initiatives to improve waste recycling and new equipment to enhance standards and productivity. Interserve will also support apprenticeships, training and work experience programmes across the account.

Interserve’s transport expertise includes providing support for stations, track and other rail assets.  Core services include customer support, security, facilities management, on-train cleaning, turnaround cleaning, landscaping and vegetation management.

The business works with metropolitan, mainline and light rail networks within the UK and internationally, including providing facilities services to some of Spain’s most high profile and busiest commuter stations.

Stations included within the contract

 London stations:

  • Waterloo
  • Victoria
  • Liverpool Street
  • London Bridge
  • Charing Cross
  • Euston
  • Paddington
  • Kings Cross
  • Cannon Street

 Stations outside London:

  • Reading
  • Bristol


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