PizzaExpress renews contract with Cloudfm

In a move that demonstrates their confidence in Cloudfm’s innovative approach to facilities management, leading casual dining operator PizzaExpress has renewed their contract with the provider. The tech-led FM specialist will continue managing all planned and reactive maintenance for the restaurant brand at more than 490 sites across the UK.

The contract renewal, worth £50m over five years, recognises the market-leading value in Cloudfm’s pioneering service – which offers clients cost savings at the same time as raising quality, using a more sustainable approach to facilities management to deliver superior efficiency compared to the traditional model.

During the initial contract period Cloudfm’s sophisticated solution delivered greater transparency of asset status for PizzaExpress, which led to enhanced performance and achieved much-improved value for money. Over this time the firm’s approach to managing facilities has decreased levels of restaurant downtime by 25%, as well as effecting a saving of over £400k on quoted works.

“Cloudfm has impressed us by giving us true visibility of our estate condition, which has enabled us to make much better decisions when it comes to managing our assets, as well as providing a basis for more efficient planned and reactive maintenance,” said Dave Murphy, UK CFO at PizzaExpress. “We’re pleased to be working in true partnership with a service provider who focuses on continuous improvement, and strives to achieve the sort of best-in-class service that aligns with our own values and business philosophy. We’re looking forward to continuing our relationship, and using the wealth of captured data to help optimise our facilities management strategy.”

“We’re delighted that PizzaExpress has again chosen our innovative approach to FM provision and appreciates our commitment to delivering better quality and value through our considered, meticulous approach,” said Jeff Dewing, CEO of Cloudfm. “We will continue to enjoy working in partnership with them, using the data we have gleaned over the first contract period to inform our approach to this second term, supporting their business objectives even more effectively and further improving the experience of both their staff and their customers.”

To find out more about Cloudfm’s innovative approach to FM delivery to optimise quality while lowering costs, visit

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